The television turns on, but there is no picture, only sound.

Typically when you have no picture, but still have sound, your lamp is faulty. To be sure, you can contact Discount-Merchant.com at (800) 281-8860 for more information, or if you're confident that this is the solution, navigate to Discount-Merchant.com and purchase a replacement lamp today!

If you've already replaced the lamp and still have no picture, try these steps:

• Check the back cover to make sure it's properly closed.
• Make sure there is absolutely no picture. If there is some light on your screen, you may have a collapsed light tunnel or faulty/misaligned DMD. It is recommended that an authorized service technician look at your unit to be sure.

For a list a lamps currently for sale at Discount-Merchant.com, click here.